Shipping and Returns

Shipping:

We understand the importance of prompt and reliable shipping when it comes to delivering your shotgun ammunition. Here are some important details regarding our shipping process:

  1. Shipping Locations: Currently, we offer shipping services within the United States only. We do not provide international shipping.

  2. Shipping Methods: We work with reputable shipping carriers to ensure the safe and timely delivery of your order. During the checkout process, you will have the opportunity to select your preferred shipping method. The available options will depend on your location and the size and weight of your package.

  3. Processing Time: We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1 to 2 business days. However, during peak periods or promotional events, processing times may be slightly longer. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

  4. Shipping Costs: Shipping costs will vary depending on the weight and dimensions of your package, as well as the shipping method selected. The exact shipping cost will be calculated and displayed during the checkout process before you finalize your purchase.

Returns:

At Shotgun Ammunition, we prioritize customer satisfaction. While we cannot accept returns or exchanges on ammunition due to safety regulations and legal restrictions, we are committed to addressing any concerns or issues that may arise. Here’s what you need to know about returns:

  1. Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive the correct items in a timely manner. Please provide detailed information and, if possible, include photographs of the damaged or incorrect items.

  2. Order Accuracy: We take great care to ensure the accuracy of your order. However, if you believe there is an error or discrepancy with your order, please reach out to our customer support team within 48 hours of receiving your shipment. We will investigate the issue and take appropriate action to rectify any errors.

  3. Manufacturer Defects: In the rare event that you encounter a manufacturer defect with a product, please contact our customer support team. We will assist you in coordinating with the manufacturer to address the issue and ensure a satisfactory resolution.

  4. Legal Compliance: It is important to note that any returns or exchanges must comply with all applicable laws and regulations regarding the purchase and possession of shotgun ammunition. We reserve the right to refuse returns or exchanges that do not meet legal requirements.

If you have any questions or concerns regarding shipping or returns, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive experience with Shotgun Ammunition.